![]() For more information, go to Using a Wireless Network Test Report.Īlso, you can try the temporary USB connection method. If the printer fails to connect, print a Wireless Network Test Report, and then follow any instructions on the report to troubleshoot wireless connectivity problems. Once the printer connects to the wireless network, the blue Wireless light on the control panel turns on solid. ![]() If you do not know your network password, go to Find Your Wireless WEP, WPA, WPA2 Password. Type the WEP or WPA key (network password), and then touch Done. Type the exact network name, including any uppercase and lowercase letters. If your wireless network does not display in the list of wireless networks, touch Enter New Network Name, and then type the name of your wireless network. The printer searches for available networks. ![]() Touch Restore Network Defaults or Restore Network Settings, and then touch Yes to confirm your selection.Īfter the default network settings are restored, touch the back arrow, touch Wireless Settings, and then touch Wireless Setup Wizard. The printer is compatible with 2.4GHz network, ensure your computer and printer are connected to the same network.Īccess the Wireless Setup Wizard through the printer control panel to establish a wireless connection between your printer and network.įrom the home screen of your printer control panel, touch the Wireless icon Does anyone have any other Welcome to HP Support Community! I'm unable to use the pin method because I can't access that portion of my router settings without a password that my isp will not provide me. When I do this, the printer counts down about 30 sec then exits the wps setup without establishing a connection. However, when I run the network wizard and select finish, the process hangs up, times out, then I lose the connection.įinally, I've tried the wps method using the pushbutton on my router. I've tried using the adhoc network to access the webUI for the printer. There is also no option to connect to a network in the printer utility. I've tried re-installing the printer software and re-setting up the printer via usb, but my computer said the printer was already setup when I added it and never gave me the option to connect to wifi. Our new router works on 2.4 and 5.0GHz and uses wpa2 security. My photosmart plus B209 printer will not connect to our wifi network since we moved to a new home and changed ISPs (and routers). Business PCs, Workstations and Point of Sale Systems.Printer Wireless, Networking & Internet.DesignJet, Large Format Printers & Digital Press.Printing Errors or Lights & Stuck Print Jobs.Notebook Hardware and Upgrade Questions.Browser - Google Chrome 10+, Internet Explorer (IE)10.0+, and Firefox 3.6.x, 12.Browser - Google Chrome 10+, Internet Explorer (IE)10.0+, and Firefox 3.6.x, 12.0+.Operating System - Windows 7, Windows 8, Windows 8.1, Windows 10.Remove "HP Support Solutions Framework" through Add/Remove programs on PC. ![]() HP Support Solutions Framework - Windows Service, localhost Web server, and Software.This tool will detect HP PCs and HP printers. Note: This tool applies to Microsoft Windows PC's only. Technical data is gathered for the products supported by this tool and is used to identify products, provide relevant solutions and automatically update this tool, to improve our products, solutions, services, and your experience as our customer. This product detection tool installs software on your Microsoft Windows device that allows HP to detect and gather data about your HP and Compaq products to provide quick access to support information and solutions.
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